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Terms and Conditions
Check-In Your check-in is after 4pm, but is not guaranteed. At any time after 4pm, you may go straight to your unit, punch in the lock box code given to you, and enter your vacation rental condominium. There will be extra keys on the counter. If you have time, please stop by our office in the Bay View Tower so we can meet you! We cannot guarantee an early check-in. Check-Out Check out is promptly at 10am. If you would like to extend your stay, please notify our office at least 24 hours prior to your departure and we will do all we can to accommodate you if your present accommodations are available. Please be sure to return all keys and linens to the condo before departure. Booking & Confirmation Receipt of your emailed confirmation notice indicates acceptance of your reservation and all the terms and conditions contained herein. Should it be necessary, Resort Harbour Properties, LLC (“RHP”) reserves the right, in its sole discretion, to adjust or cancel any confirmed reservation or to provide alternate accommodations. Payment Terms Rent Deposit Due at Booking - 20% of rent subtotal amount (including tax) is due at time of booking. If reservation is made within 60 days of your planned arrival date then total rent amount, including cleaning/linen fee and security deposit check, will be due in full at time of booking. Total Balance Due - Remainder of rent balance, including tax, plus cleaning/linen fee, Processing Fee and Security Deposit check, is due 60 days prior to arrival. Payment schedule will vary with annual lease. Total Balance Due Payment will be processed on the Due Date automatically by Resort Harbour Properties to the credit card on file unless different instruction are submitted prior to the Due Date. Failure to make any payments in a timely manner may result in the cancellation of your reservation and forfeiture of any funds. Security Deposit A
$200.00 refundable security deposit is due in the form of a check on the same
date your remaining rent balance is due when paying by cash or check or if the
reservation extends greater than 27 days (not included in the total amount
due). It will be refunded after departure and inspection of your rental
unit. If the staff of Resort Harbour Properties, LLC determines, in its sole
discretion, that is excessive dirt, furniture/carpet stains, or other damage
present, additional charges will be assessed and deducted from Deposit and/or
charged in addition to the Deposit. Guests paying by credit card are not required to submit a $200 security deposit in the form of a check however acknowledge that their credit card on file will be charged for any expenses Resort Harbour Properties, LLC determines, in its sole discretion, that is excessive dirt, furniture/carpet stains, or other damage present, additional charges will be assessed and charged to your credit card for the full amount. Payment Options Resort Harbour Properties accepts Visa, MasterCard and Discover Card. We also accept checks and money orders. If writing a check, please make all checks payable to: “Resort Harbour Properties, LLC”. Please make sure all checks are in U.S. funds. Mailing Address: 17170 Harbour Pointe Drive, #101 Fort Myers, FL 33908 Cancellation Cancellation during any time will result in a $65. If cancellation occurs before final payment, than you will be refunded your initial rent deposit (20% of total rent). Cancellation after final payment will result in a 100% loss of rent monies paid (excluding Security Deposit and Cleaning/Linen Fee). No refunds will be given for reservations booked within 60 days prior to arrival. The cleaning/linen fee and $200 Security Deposit will be refunded at any time of cancellation however the Reservation Fee will not be refunded. Travel Insurance is highly recommended to avoid a 100% loss of monies paid, should you need to cancel before arrival. The cost of Travel Insurance is approximately 7.65% of you total rent amount. Please contact our office if you would like to purchase a Travel Insurance package and we will be happy to assist you. (Certain deadlines and/or restrictions apply). Unforeseen Circumstances Although there are many things we can control, there are those rare unforeseen events beyond our control that may result in a change of plans, (i.e. hurricanes, maintenance issues, construction, etc.). Because of this, your confirmed unit may no longer be available. No refunds will be given for unforeseen circumstances and we highly recommend purchasing Travel Insurance to accommodate you in these rare conditions. Linens & Cleaning A linen/cleaning fee is due with your Total Rent Balance Due. This fee will take care of your departure cleaning and also provide your unit with bath and kitchen towels, clean sheets on every bed, and toiletry, laundry and cleaning amenities. If for any reason you should require extra linens/towels, we can provide them to you for an additional cost. Reservation Fee A $35.00 reservation fee is due with your Deposit Due at Booking or Total Rent Balance Due date. This fee will not be refunded in the event of a cancellation. Substitution of Accommodations In the event it becomes necessary in its opinion, RHP reserves the right to substitute your accommodations. We cannot guarantee the confirmed rate in these instances. New accommodations and rate adjustments will be subject to your approval. Although we will do our best to make your vacation experience a pleasant one, neither RHP nor the owner of the rental unit are liable for the inconveniences in this rare occasion. Rate Change Rates are subject to change without notice. Valuables Management or owner is not responsible for lost/damaged valuables. Maintenance If you need any maintenance in your rental unit, please contact our office at 239-590-9127 in a timely manner and we will execute the necessary repairs as quickly as possible. No Pets & No Smoking Sanibel Harbour has a no pet policy set forth by the Condominium Association. In addition, Sanibel Harbour holds a no smoking policy for all condominiums on property. Please adhere to these restrictions. Any breech of these policies will result in termination of this agreement, possible eviction from the property, and possible forfeit of any monies paid. Entry of Premises Resort Harbour Properties, LLC reserves the right to enter the premises at any time during normal business hours for management of residence or in the case of emergency. If the unit you are vacationing in is currently listed for sale, then RHP may also enter premises to show property with a 24-hour notice. Occupancy Guests agree to keep the maximum number of people occupying the premises at 6 people or less, as found in the Association Rules & Regulations. Failure to abide by this policy may result in eviction from the property and possible forfeiture of any monies paid. Parking Two parking spaces are allotted for each condo and parking passes will be made available to guests, they will be in the condo upon your arrival. There are some parking restrictions at Sanibel Harbour: RV's, trucks, boat trailers, etc. are not permitted. Only owners are permitted to park under the buildings. All other guests must park in the outdoor parking lot. Spaces are on a first come, first serve basis. If you would like to receive mail during your stay at Sanibel Harbour, please have it sent to you in care of Resort Harbour Properties, LLC at: 17170 Harbour Pointe Dr. #101, Fort Myers, FL 33908, and your mail will be given to you. Please refrain from having mail sent directly to your rental condominium. Indemnification of Agent by Guest Resort Harbour Properties shall not be liable to guest or to any other party for damages to property or for the injury to persons upon the premises from any cause whatsoever, including defects in the premises or otherwise. Guest shall release and hold Resort Harbour Properties, LLC harmless from and against all liabilities, claims, expenses, fees, loss of use and actions of any kind that Guest, including his or her children, spouses, relatives, invitees, guests, agents or employees, may have now or at any time in the future arising out of guests’ use and occupancy of premises. Further, Guest shall indemnify and save RHP harmless from any and all claims, demands, suits, or actions of any kind it may occur arising out of or occasioned by Guests’ use and occupancy of the premises. Hotel Amenities & Property Rules This agreement is subject to the rules and regulations of the subject property Association (a copy can be supplied prior to arrival and a copy will be available in your units information binder), of which owner of the rental unit is a member. Guest agrees to adhere to all Association Rules and Regulations. Guests understand that all hotel amenities and/or services are off limits to condominium rental unit guests, excluding: the restaurants and Spa (with purchase of service) unless rented unit maintains a Marriott Membership with the Sanibel Harbour Marriott Resort & Spa which allow for usage of the Marriott Pools, Fitness Center, Workout Classes, and Tennis Facility for a fee. Please contact Resort Harbour Properties for specific amenities you may desire to use. Guest Services Resort Harbour Properties offers a wide variety of guest services for before and during your stay. If you should need additional rental items, such as roll-away beds, if wanting to plan activities for your stay, or if you desire a grocery shopping service, please ask about our Personal Concierge Service. (fees apply) Waiver of Terms No waiver or any breach of any of the terms of this agreement shall be permitted. Online Information Although Resort Harbour Properties works hard to assure accuracy, the information provided online is not guaranteed, and may be subject to errors, omissions change of price, or withdrawal without notice. |
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