Lets Stay Safe Together

We’re here when you’re ready! We have made updates to our services to ensure the safety and well being of our guests. If you don’t feel comfortable yet to travel again, please stay home and be well. We look forward to welcoming you back to paradise soon!

If it is your time to travel, you can feel safe knowing that we make our guest’s safety first priority. Our travel-friendly choices allow you to decide how you want to vacation.

Property Cleaning Process:
Our housekeeping team go above and beyond to ensure a clean and safe environment for all our rental properties and offices. Our cleaning team covers an extensive cleaning checklist after each guest stay. TV Remotes, light switches, cabinet pulls, and other high-touch surfaces are some of the areas of focus. We finish off the cleaning process by using a fogger to disinfect the units.
As always, we will provide cleaning chemicals in the unit for guests to use for their own peace of mind.
Bed Linens and Towels:
We partner with Quality Guest Linen Service, a full service commercial laundry company. All of our linens are cleaned at the highest industry standards with maximum water / heat temperatures for sanitation. All linens are individually saran wrapped for transport at the facility and our housekeeping staff will use PPE when handling your linens.
Staff Personal Protective Equipment: 
Our team is fully outfitted in personal protective euipment when cleaning the properties or traveling throughout our work day. We practice social distancing, mandate frequent hand washing, and daily temperture checks for all staff and repair vendors.
 
Check-in Process:
We provide a self check-in process so you do not need to stand in line or wait in an office to check-in. We’ll email you your property instructions and you are free to check in directly at the property after our 4pm check-in time.

Reservation Buffer:
We have implemented a 72-hour booking buffer between rental reservations.

Reservation Cancelation Policy Change:
We have modified our nonrefundable cancelation policy to be more flexible. Any booked reservation after March 9th or new reservation staying now to August 31, 2020 are provided a nonrefundable 10-day prior to arrival cancellation policy instead of the usual 60-day nonrefundable prior to arrival. We hope this change will afford you more time to navigate through recent events and plan accordingly with fewer time restraints.

We ask that you follow the CDC guidelines on Protecting Yourself and Others when traveling to your accommodations,
using elevators and frequenting pool areas and beaches.
Limit group size to <10
6 ft Social Distancing

Wash Your Hands Often
Personal Protective
Equipment