Very friendly, very responsive

Only interacted with staff regarding re-sending check-in email. Very friedndly and courteous.

Condo was wonderful. Pictures on website were an accurate representation of the unit. Had everything we needed. Start pack was extremely helpful and all we really needed for the household basics. Will definitely stay again next time we are in the Ft. Meyers area.

The lock to the front door was very hard to open and the garbage disposal was not working properly. Other than those two minor things the place was amazing and we had a great time! The view is beautiful and 6 people slept VERY comfortable. Thank you!!!

Only problem I had was that the pools closed too early. No where for groups to hang out and socialized after 9 pm. Marriott pool was open to 11pm. Also you advertised there would be a pier for fishing but it was closed our whole week. My ice machine was broken for first day but they fixed it promptly on second day when I called about it.

I didn't work with any members of team.

We had a great time. Great place.

All were helpful and professional

Everything went well. We called for assistance to get our wifi working. That was our only problem. Chris came to fix wifi and was very efficient and friendly.

Had an issue with blowing a breaker in the bathroom but the book in the room clearly described where to find the breaker box and was able to easily fix on my own.

Excellent room. Well furnished, fully stocked and very clean. Would suggest an additional light in the guest bedroom but other than that our stay was perfect!!! Would highly recommend this room and will stay here again if we come back.

The shower/tubs did not drain well. And the sleeping pillows were small. - Resort HarbourProperties: Thank you for your feedback and those suggestion have been addressed. We hope to welcome you back in the future! ~Kelly Dickens

We thoroughly enjoyed our stay. The decor in our unit (637) was awesome! The beds were VERY comfortable. The couch was very comfortable as well. Wish it didn't rain as much. The only negative is security ran us off the beach BEFORE the time noted in all materials. He ran us off a little after 8 pm and all materials said 10 pm. He didn't like it when we showed him the proof. At least he gave us some leeway by telling us to move to the next property.

everything was very good::)

nice view, very clean...

We did not deal with anyone in person after check in. But the process to book and secure the reservation went very well.

I was expecting mail and they followed up on and got with the mail person until my mail was located

Nice laid back atmosphere with lots of different age groups of people

Excellent

The property where we stayed was like Staying in our home excellent I'd recommend it over 1000 times

No interaction during stay

The view was beautiful. The kids loved the pool. The local restaurants offered a lot of variety. The condo was great but it seemed very hot in the bedrooms and we had to use the fans.

The team were very friendly and readily available if needed!

my stay in 516 was spectacular! Some very recent updates had occur particularly the master bathroom which was just beautiful! The view of the water from the condo gorgeous! From the bedding to the linens provided to the kitchen ware the comfortable furniture all were fabulous! I have stayed at condos and rental homes throughout the USA and Australia this is the nicest cleanest place that I have experienced! Thank you to the private owner for taking such great pride in continuing beautify this place and to rental property for their effiecency availability and hospitality ! I will be back to this picture perfect paradise!