We received a check out email that included info that we could print boarding passes in the office on the ground floor of Bay View tower. I went down and one of the girls working said they were not responsible for printing boarding passes. Another member of our group later called that office. She said to send them the email and they would print the boarding passes. He went down and picked them up. Not sure what happened there but obviously someone either didn't know they were supposed to do that or was just busy and didn't want to bother with it. ............................................................................................................................................................................ Resort Harbour Properties April 5, 2016: Thank you for sharing your comments. We regret the confusion and extra steps involved in getting your boarding passes printed. We provide exclusive services to our rental guests and printing boarding passes is one of those services. I believe there must have been a misunderstanding in the property you were renting. Thank you again for sharing your experience as we do not want this misunderstanding to happen again. ~Kelly Dickens

Great condo! Loved the location. Great little beach for the days we wanted to stay close by the condo. Nice to be so close to the Marriott to use their bar and restaurants. Also liked being so close to the causeway to run over to Sanibel.

Staff was very helpful with printing boarding passes for the trip home.

We have stayed at Sanibel Harbour Resort Properties 6 times over the past 15 years and we are always pleased with the quality of the condo units, the amenities, and the great staff. We will definitely be back!

Exceptional hiring practices because everyone we came in contact with was friendly, helpful and courteous. We were made to feel very welcome and comfortable!

Our experience in Harbour Towers 717 could not have been any better! The condo was as beautiful as it was comfortable! We had everything we needed for a full weeks stay with a surplus of bath and beach towels, soaps, detergents, bath emminities and fully stocked kitchen. We were treated so well by every staff member we came in contact with for the condo as well as the resort and various restaurants on the property. Being able to take a short walk to the Courtside Steakhouse was so lovely we ended up having dinner there multiple times. Checking our calendar now for when we can reserve the place again!

All members of team are very helpful. They allowed us early check-in due to our very early flight.

We enjoyed our stay and look forward to our fourth visit next year!

The associates in the office were extremely professional and helpful.

We needed a new coffee pot. It was replaced the same day I reported the issue. I was thrilled.

We had a few friends over and I went to staff and asked about Pizza delivery. They recommended a place and our friends thought is was an choice on our part to use them.

Our stay was better than expected. The rooms are large the Windows over looking the ocean was just great. Parking was easy, pools and hot tub were nice. Already looking to book next year!

Katie was very helpful both prior to and during our stay.

This stay was absolutely perfect. Thank you for knowing what you're doing and doing it well.

Had a great vacation! very clean unit with great views from my deck.

So easy to do business with you!

Wished the condo had a few more beach friendly furnishings (sand chairs, coolers) for a day at the beach. Also, many VRBO type properties have some of the general staples in the kitchen from past guests (salt / pepper...). Finally, for the first time in multiple stays at the condo's the Marriott started enforcing a $50.00 fee for us of the their pool facility. This is VERY frustrating and something you should try to negotiate with Marriot. We ate a Tarpon House, Charlie's and had a bar / pool tab in the range of $50-$100 daily. In the five full days we spent in FL I'm sure I can find receipts from the hotel totaling around. Perhaps the Marriott charges the $50.00 but offers a credit daily credit as well to offset the charge. ........................................................................................................................................................... Resort Harbour Properties Mar 30, 2016: Thank you for your feedback and we appreciate your suggestions. Regarding the Marriott facilities, we work to inform our guests of their usage fees via our website and booking documents and though they did not charge in past instead of prohibiting condo guests from using their pool, fitness center, tennis facility and in-door pool they began offering the membership pass to purchase five years ago. The weekly pass is less than $7.14 per person per day for a family of four. Your credit suggestion is something we will pass along. Thank you again, Kelly Dickens