A nice lady came to our room to check on the ants in the kitchen..I had already went to the store and bought ant traps..she was very friendly and told me that was the traps she would of put out

See above comments Spray for bugs,

They understood my concerns, Resolved all issues. Very customer oriented, friendly, caring staff.

Immediately after the hurricane, maintenance was there. Pool was open, beach clean, unit ready for guests. Our stay could not have been more enjoyable.

Due to Hurricane Irma 2 weeks before our arrival, we were uncertain what the condition of the property would be or if we would be able to still keep our reservation. I left a message inquiring what would happen if the property was uninhabitable. Two days after the hurricane moved out, I received a follow-up call reassuring us the property was ok and there would be no expected issues upon our arrival. I found this to be very comforting and reassuring.

My boyfriend used to come here often while growing up and he really wanted to bring me down to see everything he loved. I didn't understand it until I arrived and now I know why he loves it so much. The location is perfect with being so close to Fort Myers Beach and right next to the causeway to Sanibel and Captiva. The views and sunsets from the property are the most beautiful I've ever seen. I love that we could use the hotel amenities while staying in the condo. The staff was very friendly and helpful. I cannot wait to come back!

Beautiful accomodations that did not feel like a vacation condo but more like I was staying at a friends home. The condo was fully equipped with a wonderful view and excellent pool area.

Absolutely flawless! Much easier than I thought it would be.

Totally awesome experience! Property was exactly as pictured! No bad surprises! Could not have been more pleased with my whole experience. I will be back!

Friendly and efficient

The back porch sunset was our favorite part.

Wonderful experience again. This is our 7th time vacationing at your property and we are never ever disappointed.

Wonderful and relaxing. Unit 511 was so pretty and clean. The views were lovely and the pool area was well maintained and always so clean. Great restaurants not far from the resort. Great shopping too! Resort harbor properties is most certainly "my happy place".

Elevator broke down mid-trip & we had to walk 4 flights up & down stairs. Most Appliances weren't plugged in which was odd (TV, lights, etc). Wifi wasn't very strong. All & all, good experience for a great price.

Very friendly, very responsive

Only interacted with staff regarding re-sending check-in email. Very friedndly and courteous.

Condo was wonderful. Pictures on website were an accurate representation of the unit. Had everything we needed. Start pack was extremely helpful and all we really needed for the household basics. Will definitely stay again next time we are in the Ft. Meyers area.

The lock to the front door was very hard to open and the garbage disposal was not working properly. Other than those two minor things the place was amazing and we had a great time! The view is beautiful and 6 people slept VERY comfortable. Thank you!!!

Only problem I had was that the pools closed too early. No where for groups to hang out and socialized after 9 pm. Marriott pool was open to 11pm. Also you advertised there would be a pier for fishing but it was closed our whole week. My ice machine was broken for first day but they fixed it promptly on second day when I called about it.

I didn't work with any members of team.

We had a great time. Great place.

All were helpful and professional

Everything went well. We called for assistance to get our wifi working. That was our only problem. Chris came to fix wifi and was very efficient and friendly.

Had an issue with blowing a breaker in the bathroom but the book in the room clearly described where to find the breaker box and was able to easily fix on my own.

Excellent room. Well furnished, fully stocked and very clean. Would suggest an additional light in the guest bedroom but other than that our stay was perfect!!! Would highly recommend this room and will stay here again if we come back.

The shower/tubs did not drain well. And the sleeping pillows were small. - Resort HarbourProperties: Thank you for your feedback and those suggestion have been addressed. We hope to welcome you back in the future! ~Kelly Dickens